The Digital Executive

Leveraging Intelligent Customer Engagement to Improve the Customer Experience with Chief Customer Officer James Anderson | Ep 173

January 25, 2021 Coruzant Technologies Season 1 Episode 173
The Digital Executive
Leveraging Intelligent Customer Engagement to Improve the Customer Experience with Chief Customer Officer James Anderson | Ep 173
Show Notes

Aktana's Chief Customer Officer, James Anderson, joins Coruzant Technologies for the Digital Executive podcast. He shares how his company had to shift drastically in 2020 to meet both the lockdown and customer demand.  Because of the significant hyper growth they had, they were able to focus on stability, scalability, and improving the integration of their platforms.